Rishi Writes

Docebo LMS Administrator and Integrations Specialist

Rishi Writes

Location: Foster City, CA
Work arrangement: Onsite
Job type: Contract
Experience: 5+ years of hands-on Docebo administration

About the Role

Our client is looking for an experienced, hands-on Docebo specialist to join its Engineering Applications team onsite in Foster City. This is a dual role. Roughly half of your time goes to day-to-day platform administration and support. The other half goes to integration and data work that connects Docebo to the wider application landscape.

You will own the operational health of a large enterprise Docebo tenant with thousands of active users. You will also help deliver a live programme of integrations into contingent-workforce, timekeeping, quality-management and manufacturing systems.

This is not a greenfield build. You will join an established platform mid-programme, inherit known data-quality and integration issues and be expected to become productive on live operational problems quickly.

Platform Administration and Operations (about 50%)

  • Own day-to-day administration of the Docebo tenant: users, branches, groups, enrolment rules, courses, learning plans, certifications and catalogues

  • Configure and maintain automatic enrolment and assignment logic so the right training reaches the right people without manual work

  • Triage and resolve platform support requests from learning, manufacturing, operations and contingent workforce teams, including access and provisioning issues

  • Build and maintain reports and dashboards for training completion, compliance status and certification currency, and support audit and regulatory evidence requests

  • Manage SSO and user-provisioning configuration with the identity and access management team, and diagnose authentication and profile-data failures

  • Maintain certification and re-certification configuration, including how document revisions affect certification validity

  • Keep branches and organisational structure aligned to the upstream source of truth

Integrations and Data (about 50%)

  • Support, monitor and troubleshoot inbound and outbound Docebo integrations alongside integration engineers and the middleware team

  • Diagnose integration failures end to end. Identify whether a defect sits in Docebo, the upstream source system or the middleware, then drive it to the right owner. This is the most valuable part of the role

  • Work with the Docebo APIs for user, enrolment, course and completion data, and build extracts and automations where no native feature exists

  • Define and validate field-level mappings between Docebo and connected systems, and document the direction of flow and system of record for each field

  • Support a Docebo analytics implementation, including data validation and reconciliation against the source platform

  • Contribute requirements, field mapping, test cases and validation to integrations with quality-management and manufacturing systems

  • Set up monitoring and alerting so integration failures surface early instead of being discovered by an affected worker

What You Bring

  • 5+ years of hands-on Docebo administration in a production enterprise tenant. This is a firm requirement. General LMS experience with some Docebo exposure is not enough

  • Proven integration experience, including REST APIs, field mapping and troubleshooting failures across system boundaries

  • Strong data skills. You are comfortable with SQL or similar and can reconcile populations between two systems and explain a discrepancy, not just report it

  • Experience administering an LMS at scale (several thousand active users), including automatic enrolment, branch structures and certification management

  • SSO/SAML and user-provisioning troubleshooting in an enterprise identity environment

  • Reporting and analytics within Docebo, plus experience feeding LMS data to an external warehouse or BI platform

  • Compliance-grade rigour, with experience handling regulated or auditable training records and a strong instinct for auditability, attribution and retention

  • Clear written communication and the ability to work directly with non-technical stakeholders in learning, operations, legal and compliance

  • Availability to work onsite in Foster City, CA

Nice to Have

  • Docebo certification, or experience through a Docebo implementation or major upgrade

  • Experience integrating an LMS with a VMS or contingent-workforce platform (Beeline, VNDLY, UKG, Fieldglass or similar)

  • Experience with a workforce-management or timekeeping platform (UKG Pro WFM, Kronos or similar) as a consumer of skills and certification data

  • Experience with quality-management or document-control systems (ETQ or similar) and the work-instruction lifecycle

  • Experience with a manufacturing execution system (Ignition or similar)

  • Middleware experience (Boomi, MuleSoft, SAP CPI or similar)

  • Exposure to Snowflake, Databricks or similar data platforms

  • Familiarity with Docebo AI features and the AI credit consumption model

  • Prior experience in a regulated industry such as automotive, aviation or medical devices

How to Apply

Email your resume to jobs@rishiwrites.com with “Docebo LMS Administrator, Foster City” in the subject line.

Looking for more opportunities? Browse other open positions.

Frequently Asked Questions

1. Where is this job located?

Foster City, California.

2. Is the role remote or hybrid?

No. It is onsite.

3. How much Docebo experience do I need?

At least 5 years of hands-on Docebo administration in a production enterprise tenant.

4. Is general LMS experience enough?

No. Deep, hands-on Docebo administration is a firm requirement.

5. How is the role split?

About 50% platform administration and about 50% integrations and data.

6. Is this a new implementation?

No. You will join an established platform partway through an integration programme.

7. What is the most important part of the job?

Diagnosing integration failures end to end and routing each one to the right owner.

8. Do I need API experience?

Yes. You will work with the Docebo APIs and REST APIs generally.

9. Is SQL required?

Yes, SQL or an equivalent, strong enough to reconcile data between two systems.

10. Does the role involve SSO?

Yes. You will troubleshoot SSO/SAML and user provisioning.

11. Will I build reports?

Yes. Training completion, compliance and certification dashboards, plus audit evidence.

12. Which systems will Docebo connect to?

Contingent-workforce, timekeeping, quality-management and manufacturing systems.

13. Is Docebo certification required?

No. It is a nice-to-have.

14. Which industries are a plus?

Regulated industries such as automotive, aviation or medical devices.

15. How do I apply?

Email your resume to jobs@rishiwrites.com.

To apply for this job email your details to jobs@rishiwrites.com

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