IBM Sterling File Gateway Engineer – Job Description

We are hiring an experienced IBM Sterling File Gateway Engineer for a 12-month hybrid contract with possible extension. The role is based in either McLean, VA or Plano, TX, and requires onsite presence 2–3 days per week.

This opportunity is ideal for a senior-level engineer with 13+ years of experience and deep expertise in IBM Sterling File Gateway (SFG). You will be responsible for managing, supporting, and optimizing SFG environments and integrating them with cloud-based infrastructure, especially AWS.

The ideal candidate is technically strong, self-motivated, and able to work cross-functionally with network, cloud, and infrastructure teams to ensure seamless data exchange across enterprise environments.

IBM Sterling File Gateway Engineer – Key Responsibilities

Provide production support for existing SFG infrastructure
Develop, configure, and troubleshoot IBM Sterling File Gateway (SFG) implementations
Design and manage file transfer workflows, security rules, and routing channels
Ensure stability, availability, and performance of file transfer systems across enterprise endpoints
Collaborate with network and cloud teams to enable secure AWS connectivity and endpoint mapping
Analyze and resolve issues related to SFG configuration, communication protocols, and certificates
Monitor system logs, alerts, and dashboards to proactively identify performance or connectivity issues
Work closely with application teams to onboard new partners and configure communication protocols
Maintain clear documentation of file routes, system dependencies, and cloud integrations
Participate in release planning, testing, and upgrades for the SFG platform

IBM Sterling File Gateway Engineer – Required Skills and Experience

13+ years of total IT experience, with at least 5+ years of hands-on experience in IBM Sterling File Gateway
Strong understanding of managed file transfer protocols, including SFTP, FTPS, HTTPS, and AS2
Experience supporting production-level SFG systems and high-volume file exchanges
Familiarity with partner onboarding, BPML scripting, and dynamic routing channel configuration
Hands-on knowledge of networking concepts, including DNS, firewalls, load balancers, and proxies
Experience with cloud integrations, preferably with Amazon Web Services (AWS)
Comfort with certificate management, encryption standards, and secure transmission
Strong analytical and troubleshooting skills, especially with transfer failures and retries
Solid communication skills for cross-team collaboration and issue resolution
Willingness and ability to work onsite in McLean, VA or Plano, TX 2–3 times a week

IBM Sterling File Gateway Engineer – Preferred Qualifications

Experience integrating SFG with AWS S3, EC2, IAM, or Transit Gateway
Familiarity with Linux shell scripting and log analysis
Experience with IBM Sterling B2B Integrator in addition to File Gateway
Working knowledge of ITIL practices and enterprise-level support models
Previous experience in the banking, insurance, or financial services sector
Certifications in AWS or IBM Sterling products are a plus

IBM Sterling File Gateway Engineer – Work Environment

Location: McLean, VA or Plano, TX (hybrid, 2–3 days onsite per week)
Type: Contract – 12 months with possibility of extension
Client Environment: Enterprise-level with security compliance and high availability standards
Team: Infrastructure Engineering and Middleware Support
Work Schedule: Standard business hours with on-call availability as needed

IBM Sterling File Gateway Engineer – What You Will Gain

Opportunity to support mission-critical data transfer systems across an enterprise environment
Work on cloud integration initiatives with AWS while deepening your SFG expertise
Be part of a stable, long-term engagement with high visibility across infrastructure teams
Collaborate in a structured, security-focused IT environment
Competitive compensation based on experience and technical scope

IBM Sterling File Gateway Engineer – Ready to Apply?

If you are a seasoned SFG Engineer with strong production support and cloud integration experience, and you’re located near McLean or Plano, we want to hear from you. Apply now and join a dynamic team managing secure and scalable file transfer solutions.

IBM Sterling File Gateway Engineer – Frequently Asked Questions (FAQs)

1. Is this a remote job?
No. This is a hybrid role requiring onsite work 2–3 days per week in McLean, VA or Plano, TX.

2. What is the primary technology used in this role?
The role is focused on IBM Sterling File Gateway (SFG).

3. What kind of experience is required?
You need 13+ years of IT experience, including at least 5 years in SFG production support.

4. Is AWS experience required?
Yes. Experience working with AWS connectivity and cloud integration is expected.

5. Will I be working with other teams?
Yes. You will collaborate with networking, cloud, and security teams regularly.

6. Do I need to know scripting?
Basic Linux scripting is helpful but not mandatory.

7. What types of file protocols should I know?
You should understand and support SFTP, FTPS, HTTPS, and AS2.

8. Will I manage certificate renewals and security?
Yes. Certificate management and encryption standards are part of the responsibilities.

9. Is this role client-facing?
Not directly, but you may work with internal partner teams to onboard and troubleshoot connections.

10. What industries benefit from SFG?
SFG is widely used in banking, healthcare, logistics, and insurance—so relevant domain experience is a plus.

11. What tools will I use daily?
You’ll primarily work in the Sterling UI, with access to log monitoring tools, AWS console, and collaboration platforms like ServiceNow or Jira.

12. Will I support 24/7 production systems?
Yes. Availability for after-hours support or on-call may be needed occasionally.

13. Are upgrades and patching part of this role?
Yes. You’ll assist with planning and executing SFG upgrades, patches, and environment changes.

14. Do I need to know IBM Sterling B2B Integrator?
It’s not required but familiarity is considered a bonus.

15. How soon does the client want to onboard?
Immediate start is preferred, but notice periods can be accommodated for the right candidate.

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